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Frequently Asked Questions
Domestic packages arrive within 5-7 working days after being ordered. International shipping takes around 10-15 days.
Yes. Simply choose a different billing address from your order form and provide us with both addresses.
If you are in the US then nothing at all! The delivery service is on our side, as a sign of appreciation and trust you will be happy with your order.
Yes, you can. In maximum 60 hours after you order, all working days of the week, you will receive an email with your shipping tracking ID and a link. Click on that link to check on the status of your order anytime you want.
We stand right by our customers every step of the way. So, if you have questions regarding the product, the order or the shipping process, we’re here to help. Just write us an email at [email protected]
First of all, you shouldn’t worry. If you realize you have accidently ordered to an incorrect shipping address, write us an email as soon as possible, in order for us to make the proper changes, so that you can receive and enjoy the ordered products. Just write us an email at [email protected]